Privacy Policy
Version 1.1 • Last modified: 28-05-2026
We are aware that you place your trust in us. We therefore consider it our responsibility to protect your privacy. On this page we explain what information we collect when you use our website, why we collect this data and how we use it.
This privacy policy applies to the services of Victoria & Grace Huntsville. Victoria & Grace Huntsville respects the privacy of all users.
1. Who This Policy Applies To
(a) Visitors — people who visit our website (b) Customers — people who purchase products (c) Contacts — people who contact us
2. What Data We Collect
(a) From Visitors: — IP address or other unique device identifiers*
(b) From Customers: — Username — Account password — Full name* — Email address* — Billing address* — Delivery address* — Payment information* — Phone number
(c) From Contacts: — Full name* — Email address* — Any other personal data you provide to us
- indicates mandatory personal data
If you do not provide the mandatory data, we may not be able to offer you access to the site or deliver products.
Use of the Data Collected
Use of our services: When you register or place an order, we may ask you for personal data to perform the requested service. The data is stored on secure servers.
Communication: When you send us messages, we may retain them. We request relevant personal information to process your inquiries.
3. Purpose of Data Use
— To provide our products and manage orders — To create and update your account — To process billing and payments — To monitor and analyze use of the site — To personalize your experience — To improve the site and products — Research and development — Customer service — Non-commercial communications (confirmations, notifications) — Technical and management purposes — Data security and integrity — Fraud prevention — Legal proceedings — Direct marketing, only with your consent (see section 8)
Cookies
This website uses cookies (small text files) to analyze how users use the site.
Cookie Categories:
(a) Strictly Necessary Cookies Essential to browse and use features such as the shopping cart and electronic checkout.
(b) Functionality Cookies Remember your choices (language, region) and allow you to be recognized when you return.
(c) Tracking, Targeting or Advertising Cookies Collect information about your browsing to show you relevant ads and measure advertising campaigns.
4. Third Parties With Whom We Share Data
We may disclose your personal data to:
— Our employees and collaborators — Our affiliates — Shopify Inc. and its affiliates (site management and order processing) — PayPal Holdings Inc. and other payment processors — Our product suppliers ("Suppliers"), including logistics partners located overseas, to facilitate shipping — Providers of IT services, software, data analysis and cloud — Our insurers and banks — Legal, financial and accounting advisors — Authorities as required by law
These parties will only use the data to provide their service. If you make payments through processors, you enter into a contract directly with them.
Please note that some of these parties, including our suppliers and certain service providers, may be located outside of Canada. Where your data is processed in another country, it may be subject to the laws of that jurisdiction.
5. Retention Period
We will retain your data for as long as necessary to fulfil the purposes for which it was collected, or longer if necessary for contractual or legal obligations. At the end of the period, the data will be destroyed.
6. Access and Correction
You have the right to: — Request a copy of your personal data — Request the correction of inaccurate data — Request the deletion of your data
Contact us at info@victoriagracehuntsville.com.
We reserve the right to charge a reasonable fee for processing the request.
7. Modifying or Deleting Your Information
If you wish to modify or delete your information, contact us.
Disabling Cookies: Most browsers accept cookies by default. You can configure your browser to reject them. Some features may not work correctly.
8. Direct Marketing
Types of data used for direct marketing: — Your full name — Your email address
Direct marketing activities: — Information and promotional material about products — Updates about the site or products — Holiday greetings
Without your express consent, we cannot use your data for direct marketing.
You may ask us to stop direct marketing at any time, by email to info@victoriagracehuntsville.com or by replying with the subject "unsubscribe".
Changes to This Policy
This policy may be updated. We recommend reviewing it regularly.
Questions and Contact
📧 info@victoriagracehuntsville.com